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FlexRadio 6500 + ThumbDV not working

GastonetGastonet Member ✭✭
edited April 2 in SmartSDR for Windows
Hi everyone. I finally got my ThumbDV, no problem at all installing it following Ed's how-to. Now everytime I transmit it only gets out what its sounds like the header frames but not the voice frames. I made a short video keying up and down monitoring the modulation using an FM receiver.

Using Windows 10 x64 and SmartSDR 1.10.16 (no problem at all in any other mode).

Any help will be appreciated.

73 de Gaston

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  • KS4JUKS4JU Member
    edited April 2
    The ThumbDV has not been working for quite awhile now with SSDR. Flex is aware of the issue. Good news is that you can still use the ThumbDV with WinDV to get on the FM reflectors via the internet.
  • GastonetGastonet Member ✭✭
    edited June 2017
    Thanks for your answer Mike. Actually I have a bunch of DSTAR capable rigs in my shack, just bought the ThumbDV because I wanted to use with the 6500 (my main HF rig).

    @FRS any ETA for the fix?

  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    This issue is in our bug tracker as defect #4457.  I have added your info to the defect detail.  Thank you for the defect report.
  • edited June 2017
    Same issues for over a year on 6700...!!!

  • Bob  KN4HHBob KN4HH Bob Member ✭✭
    edited April 2
    Gaston, Dudley and I are having dialog about this condition.  I actually had a defective ThumbDV.  However, I also discovered that if I use a USB hub on the remaining USB port of my 6500, I have the condition you are experiencing.  If I unplug the USB hub, My unit does transmit properly.

    73, Bob
  • GastonetGastonet Member ✭✭
    edited June 2017
    Hi Bob, I just have an ACOM PA on the another USB port, no hub. Swapping USB ports and using powered hub doesn't change anything. The ThumbDV works fine using Windows 10. 73.
  • Cal  N3CALCal N3CAL Member ✭✭
    edited June 2017

    There is also bug tracker defect #4400 for DTSAR issues.  I would like to know what it's status is?  Is it being addressed?  

  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    The status is it is currently under investigation. I really don't have any information on specific timeframes for addressing existing issues unless their release is imminent. 

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