Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Great Flex Service
K4MT
Member ✭✭
I recently sent a 5000A in with a very intermittent RX failure that was difficult to diagnose and duplicate. I have been out of town and just now getting time ti give them priase they deserve.
Dudly and I believe Glenda kept me in the loop during the time they tried to find the problem and made me feel as if I was part of the process. They determined the problem must be on the RFIO board and the replaced it. Radio now is perfect!
Thanks Flex service team for your hard work and allowing me to be involved in the process.
Gary K4MT
Dudly and I believe Glenda kept me in the loop during the time they tried to find the problem and made me feel as if I was part of the process. They determined the problem must be on the RFIO board and the replaced it. Radio now is perfect!
Thanks Flex service team for your hard work and allowing me to be involved in the process.
Gary K4MT
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Comments
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Not to mention that the 5000 has been out of production for a few years. And now we have all these people worrying about their 6xxx radios. FRS's service is one reason why I bought my 5000 and my 6500 - The "big three" can't even come close to matching their service and dedication to customer satisfaction.
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I am happy to hear FRS continues to support out of production production. That's a major plus!
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