Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SSDR wont stay put on screen?

Steve G1XOW
Steve G1XOW Member ✭✭
edited June 2020 in SmartSDR for Windows
Hi,

Why won't SSDR Window stay put on screen?

When I'm in DX chasing mode I run 8 other apps on screen all at the same time. They all remember their exact designated screen position and will reliably reload back to exactly the correct screen position as expected...except SSDR!!!  SSDR regardless of using snap to corner, snap to sides, resize, shrink, stretching of the Windows always reverts back to the same size and position, only full screen mode does what I'd expect.

Sometimes it comes back off-centre and about the default size, sometimes it even comes back partially off the screen bounds as well. Look at the three pics below. I use snap to corner to get it where I want it, then close the open and reopen it, now its in the middle of the screen, I close it and reopen again and now (sometimes) its off the left edge...lacking consistency too you might say.

I'm using a 43" 4K UHD monitor with 3840 x 2160 pixels from an Intel HD 4600 onboard GPU. W10 latest release with all updates and all drivers. Machine is i7-4790k with 32GB ram.

I like to have SSDR taking up just over one quarter of the screen area (top left, and a bit taller than 1/4 high so as to remove scroll bars in SSDR side panel).

But, try as I might I cannot get this **** app to stay put where I want it. What the **** is wrong it, this is pretty basic stuff.

I know there are paid-for apps like Windows Manager that can force an exact screen size and position, but that should not be needed surely?

Very frustrating and time consuming.

I say this again just to be sure, I have only ever seen the SSDR app exhibit this behavior. Even old-school GUIs apps like Logger32 as they should.

imageimageimage

73 de Steve G1XOW

Comments

  • Michael Coslo
    Michael Coslo Member ✭✭
    edited April 2017
    Interesting, what applications are you running, and IIRC you are using W10.

    Have you tried  turning on and off Aplications to see which one is making this happen?

    I use a dual screen setup, use N1MM, WSPR, WSJT-X  fldigi, and all it's suite of programs and Firefox and a desktop clock program with  multiple timezone setup, all open at the same time, and my SSDR window comes back to wherever I had it, and remembers the previous window size be it adjusted or maximized. 

    Maybe another app is interfering somehow.
  • Ken - NM9P
    Ken - NM9P Member ✭✭✭
    edited June 2020
    My window positions get fouled up any time I have used Parallels Access to remote into my computer.  It probably has something to do with my two systems having different screen resolutions.....

    Ken - NM9P
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited May 2020

    Believe that Windows tracks Program Frame characteristics, and your uncommon experience is that date being either corrupted or interfered with.

    Have you tried the typical Windows resets?  (There may be more, but when Adobe was doing this people advised me to close it by clicking the "Red X" while holding the Ctrl and/or Alt keys, and to close it using Task Manager.).

    Other high likelihood is another app interfering, as mentioned by Michael C.

    73

    Steve K9ZW

  • G8ZPX
    G8ZPX Member
    edited April 2017
  • Steve G1XOW
    Steve G1XOW Member ✭✭
    edited April 2017
    Normally I'd expect to find the following keys in the registry for an app like SSDR, but cannot find them in the normal location of HKEY_current_usersSoftware..

    Where are they hiding please?

    i.e. where are the specific SSDR iWindowPosX, iWindowPosY, iWindowPosDX and iWindowPosDY data stored?

    73 de Steve G1XOW
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2017
    We do not use the Registry to store client state data.  That is stored in %APPDATA%FlexRadio SystemsSSDR.settings file.
  • Dan -- KC4GO
    Dan -- KC4GO Member
    edited March 2018
    Works here just fine. 2 Samsung 27" Monitors running 1920 x 1080. SmartSDR always comes up where I left it. I have WSJT-X and it's waterfall along with FRStack running. 
    All come up where I left them. 
  • G8ZPX
    G8ZPX Member
    edited April 2017
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2017
    Yes
  • G8ZPX
    G8ZPX Member
    edited April 2017
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2017
    What is your screen resolution?
  • Steve G1XOW
    Steve G1XOW Member ✭✭
    edited April 2017
    4K UHD monitor with 3840 x 2160 pixels driven from an Intel HD 4600 onboard GPU.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2017
    Try this.  
    1. Shut down SmartSDR.
    2. Delete the ssdr.settings file located in the %APPDATA%FlexRadio Systems folder. 
    3. Restart SmartSDR.  
    4. Move the window to a location that previously exhibited the problem of not saving the location.  
    5. Shut down SmartSDR.  
    6. Restart SmartSDR 
    If the window does not open in the same place you left it, send me the ssdr.settings file so I can take a look at it.  You can send it to support@flexradio.com

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.