Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Frequency Moves in Wrong Direction!
Options
Lasse Moell
✭✭
This something I have noticed a few times, but I cannot recreate when it is to show. Spinning VFO knob on my Maestro I see the freqency start to move in the wrong direction, and then, shortly, start to change in the correct direction. Not a major issue but it sure surprises me when I see it. We are talking fractin of a second, but if one is watching the panafall it is clearly seen. Today the marker was at center of panafall and moved upwards when I spun the VFO CCW, but shortly changed (when it got to right end of panafall) and moved downwards.
Using latest 1.10.16 beta, Maestro and Flex 6500
Using latest 1.10.16 beta, Maestro and Flex 6500
0
Comments
-
Been there seen the same behavior. In my case it was the encoder was starting to fail. Does the anomaly occur with both VFO encoders ? Mine (encoder A) got worse so that I could see the frequency line stop, change direction, and then resume the original direction (it kind of shuddered). It was very noticeable with the Maestro set to 100 or 200 HZ steps. VFO B (encoder
was smooth and operated normally. I was able to shoot a video with my phone, it was e mailed to Flex to help explain the complaint.
Dudley had me perform a full reset on the Maestro, after that didn't resolve the problem, the Maestro was admitted to the Hospital in Austin, they replaced the encoder.
Gayle K0FLY
1 -
Gayle, thanks for the information! Honestly, I really use the VFO A most of the time, so hard to say if it there with VFO B. So far I've only seen this a handful times, but will watch closer. If it is a h/w failure, good to see it go with-in warranty period

Cheers
Lasse SM5GLC
0 -
I have had the same problem only mine sounds a little worse. The problem appears to be intermittent and sometimes is quite noticeable. I turn VFO A to go up the band and the frequency starts going down the band only to reverse and go the correct way. On other times it will not let me fine tune a station in, sort of jumping back in frequency as I try to go forward in small amounts. I have only observed the problem on VFO A. Currently, my Maestro is back at Flex for the second time and they are looking into the problem and probably will replace the encoder again unless some other problem is discovered.1
-
Lasse,
I recommend that you contact the distributor from whom you purchased the Maestro regarding a warranty repair. It may have to be sent to the Service Center in Germany for service.1
Leave a Comment
Categories
- All Categories
- 407 Community Topics
- 2.2K New Ideas
- 705 The Flea Market
- 8.6K Software
- 205 SmartSDR+
- 6.6K SmartSDR for Windows
- 205 SmartSDR for Maestro and M models
- 464 SmartSDR for Mac
- 280 SmartSDR for iOS
- 269 SmartSDR CAT
- 223 DAX
- 396 SmartSDR API
- 9.7K Radios and Accessories
- 124 Aurora
- 364 FLEX-8000 Signature Series
- 7.2K FLEX-6000 Signature Series
- 1K Maestro
- 58 FlexControl
- 875 FLEX Series (Legacy) Radios
- 983 Genius Products
- 487 Power Genius XL Amplifier
- 359 Tuner Genius XL
- 137 Antenna Genius
- 328 Shack Infrastructure
- 233 Networking
- 495 Remote Operation (SmartLink)
- 147 Contesting
- 857 Peripherals & Station Integration
- 148 Amateur Radio Interests
- 1.1K Third-Party Software


