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Router Issue

Michael Coslo
Michael Coslo Member ✭✭
edited May 2019 in SmartSDR for Windows
I hesitate to call this a problem, since I've fixed it already, but it might help someone in the future. I updated the firmware on my Netgear 3400V2 wireless router, and SmartSDR would hang and not start afterwards. Rebooted the computer, same issue. But shutting down and rebooting the radio took care of the problem. Simple problem, simple fix.

Comments

  • David
    David Member ✭✭
    edited September 2018
    Yes, basic troubleshooting practice if you just want to get back and working quickly.

    - Network issues
    power down and restart all devices; router, PC, Radio. If still a problem check and change network cables and restart all devices again.

    - Software issues
    shutdown restart PC and power cycle radio (off and on of power supply not just the power button on the radio). Still a problem then backup (profiles - export all), full uninstall of all Flex components (SSDR, DAX, CAT, VSP), reboot, reinstall Flex software (maybe with a fresh download), reboot PC and power cycle radio.

    If the problem repeats over time then of course more detailed troubleshooting is needed. It is probably fastest to open a support ticket with FlexRadio. This will keep them aware of problems and they might be able to identify real bugs and fix for future releases.
  • amy
    amy Member
    edited September 2018
  • Jay Nation
    Jay Nation Member ✭✭
    edited May 2019
  • florida wilson
    edited September 2018
     Recently I have faced the same issues with my Belkin router and i tried a lot to fix this issues but every time failed then I took help from Belkin n300 Router Support team and they helped me a lot fix this issues. 

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