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Updating to Software v 1.10.8 appears to have locked up?

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Richard - MW0XDT
Richard - MW0XDT ✭✭
edited November 2019 in FLEX-6000 Signature Series
I've been looking forward to updating my 6500 to the latest beta version of SSDR. However it's now been stuck on 'updating software' for 3.5 hours. Any ideas guys? I don't want to cause a problem by trying to reboot during an update?

Many thanks in adavance!

Answers

  • Kevin
    Kevin
    edited July 2019
    Options
    Hi Richard... this is typical for some. Happened to me. A reboot of the radio and maybe restarting SSDR is all that's needed to get things rolling again. I think the explanation is that sometimes the radio gets stuck at 100% complete and needs a little help.

    Kev K4VD
  • Mack
    Mack ✭✭✭
    edited March 2019
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    Richard, No issues should be caused by rebooting the radio. The update may in effect be completed or you may need to run the update again. 73, Mack W4AX Alpha Tester
  • Tim - W4TME
    Tim - W4TME admin
    edited March 2017
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    What Kevin and Mack said.
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited November 2019
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    Thanks guys, however the plot thickens....radio will not reboot?....even tried to force shut down by holding power button...still no shut down? Should I remove power?

  • Bill / VA3QB
    Bill / VA3QB ✭✭
    edited December 2016
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    Yes for at least 30 seconds.
  • Tim - W4TME
    Tim - W4TME admin
    edited December 2016
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    Richard - yes, remove power.  30 seconds is not necessary.  Momentarily will do.
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited December 2016
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    Removed DC for 10 seconds...pushed power button on radio, came back up with 'software updating'...still unresponsive. Going for longer power off, just in case that helps.
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited December 2016
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    ...it gets better...off for one minute 30 seconds...DC back on, radio boots itself 'updating software' ???
  • Ria
    Ria ✭✭✭
    edited December 2016
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    Do a reset with the OK and power button. Happened to me during the update. That's what fixed it. 

    Also disconnect the USB to serial adapters during the update. 
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited December 2016
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    tricky to perform that as it's rebooting as soon as DC is applied...I'll give it a go! :-)

  • Tim - W4TME
    Tim - W4TME admin
    edited December 2016
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    Let it finish doing the firmware update on the radio.
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited December 2016
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    ...didn't seem to work....but it has just started calibrating...hopefully it might recover now!
  • Richard - MW0XDT
    Richard - MW0XDT ✭✭
    edited December 2016
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    Thanks Guys!

    finally recovered, rebooted, beta version working fine now! :-)

    your help much appreciated as always!

    73 from Wales, Richard

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