losing audio on Maestro

John Leonard

I am losing audio on the new Maestro 1.8.23. I reboot and it comes back but then seems to drop out again soon after that. Perhaps it is some how heat related? It seems to work fine for the first 30 Mins or so???

Jim

Go into the Menu and look at Network. What's the percentage of packets dropped and latency?

John Leonard

Zero

Tim - W4TME

If the problem persists, I recommend that you open a HelpDesk support ticket (http://helpdesk.flexradio.com) so we can investigate further.

Ric KV1W

I have the same problem with version 2.0.19.34
Running thru a RaspberryPi VPN
ALL functions of the Maestro, including TX audio work fine
After about 30 minutes RX audio stops
Network is running about 48 msec, 0.04% lost
Only solution, turn off Maestro and restart

OR, if I connect via SmartLink, and cause disconnect with Maestro forcefully
I have no audio in the PC, but I tap REMOTE audio comes on
I then tap REMOTE and it goes dead in the PC, and I exit SmartSDR on the PC
AND then go back to the Maestro and connect to the radio again
It comes to life.
SO, it seems like something in the radio to do with the remote function

Hope that helps
What info can I collect that would be useful??

Ric KV1W

Tim - W4TME

Can you reproduce this behavior without operating remote over a VPN or SmartLink, but by using it and the radio on the same LAN?

Ric KV1W

Not at the moment
The radio is 100 miles north in ME and the Maestro is in MA
It would be in the spring when the Maestro goes to ME for the summer )
Ric

Ric KV1W

As I think about it, I seem to remember this behavior when it was on the same network. But I am not 100% sure.

Ric KV1W

But I would have only done the restart as the other test just came to mind today

Ric KV1W

Tim,

I am working on generating a repeatable scenario. It appears more convoluted than I thought. It will take a bit of time, but will be in touch as soon as I have it.

Ric

Tim - W4TME

RRR

Philip KA4KOE

This is happening to my Maestro on occasion via a hardwired connection using a 6300 and the latest version of SmartSDR. Loss of audio is not frequent and certainly not rising to the level of an annoyance.

Russ Ravella

I'm having this problem too, exactly as Philip describes.  I'd say it happens roughly once in about 8 hrs of use.  I leave my 6600 up but disconnect the Maestro, then reconnect the Maestro and the audio usually reappears.

Jeff ODowd

Mark Hunter

Lee, N2LC

Russ Ravella

Brian Denley KB1VBF

Are any or all of these users running off batteries?

Lee, N2LC

Russ Ravella