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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Maestro not keying amplifier
John Leonard
Member ✭✭
Maestro and radio have been upgraded to 1.8. Radio has stopped keying amplifier
0
Comments
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1. Make sure you aren't using DDUtil or if you are, that you have it correctly configured.
2. Go to the Menu page for the PTT lines and make sure that the one you want is enabled to key your amplifier.
Stu K6TU0 -
I'm not running DDUtil. I'm a bit short on sleep and not sure which menu you are referring to.... on the 6500 or the Maestro?0
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Under 6500 radio transmit tab both ACC TX and RCA TX are enabled.0
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There are no menus on the 6500.
Run Maestro, connect to the radio. Now tap on the Menu button in the center of the touch screen. Now tap on the Transmit menu.
Make sure that the interlocks are disabled for TX REQ and that the appropriate RCA or ACC TX line is enabled.
If this is ok, then try a factory reset of the radio. Power off the radio, now hold down the OK key on the 6500 while pressing the power button on. Keep the OK button depressed until the radio says that it has reset to factory settings.
Stu K6TU0 -
Thanks again, all settings are as described above. Before trying a factory reset I need to know if what I am seeing is related to the known Version 1.8.31 software glitches (getting the mic profiles set up on the Maestro has been challenging).
My sleep deprived mind is not seeing where to start a help desk ticket?0 -
John
https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support
It's the first link on the ZenDesk, AKA HelpDesk, which will open if you click on Support then HelpDesk, on the main Flexradio website.
73, Jay - NO5J0 -
Thank you Jay0
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I did not have the correct key function enabled..... my bad.... was not a problem. Thanks Dudley0
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