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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
FLEX 6300 (2 month old) looses more and more output power, every mode, every band, hardly maximum 8
Comments
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Thanks for the data. We are working with you via the HelpDesk for resolution0
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Guy - unlike golf, more is better than less.1
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Thanks Tim. I am #13400.
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I had a simalur problem when my 6300 was new. The help desk had me run a few tests. Nothing helped. They sent me a shipping ticket to send the radio back to Texas. They fixed it and shipped it back. It averaged around 96 watts of output, that is close enough for me. Flex paid the shipping to and from the service center, good deal.0
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Could someone tell me were uk owners send there radio for service,my 6500 is out of warranty.thanks0
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Well, maybe there a voltage drop that develops along the PCB traces over time,
maybe time to check ohmic drop (voltage drop ) to PA deck internally or PA class AB bias shift ( Check with FRS on how to proceed )
I use an external linear so I have a Poor Man's 100Watts output at about 85Watts here not a show stopper here with Flex6700 at 13.8Vdc applied.0 -
FRStack has meters built in to read the DC voltage during TX as well as the output power and reflected power. You need to maintain 13.8 volts during TX. Here is a link.
http://www.mkcmsoftware.com/Flex/Index
Besides the meters is also has many other features you may find useful.
73's0 -
Tony - it is in Germany. It is explained on our website. You need to open a HelpDesk support ticket to start the process.
http://www.flexradio.com/support/service/0 -
Michael - in general, most of the issues are IR drop before the radio, not inside the radio. The use of power distribution blocks and in-line fuses can add to the overall resistance leading to the radio getting less than the required 13.8 VDC needed to make full power.0
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