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6500 Fan Nosie

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Cal N3CAL
Cal N3CAL Member ✭✭
edited March 2017 in FLEX-6000 Signature Series

My 4 month old 6500 has started to make excessive fan noise.  It sounds like a possible bearing starting to go. It's best described as a clicking sound.  The issue comes and goes but is excessive when there.  This is during normal receive when radio temp is @ 28C as reported by DDUTIL.   This is not the kind of issue I would expect to have with a new $4300 radio.  Can the fans be replaced easily or does it require a trip back to Texas? 

  Cal/N3CAL

Comments

  • David
    David Member ✭✭
    edited March 2017
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    You should open a ticket with FlexRadio. You could probably do a replacement yourself but best to have them do it while under warranty. They will do a general check as well to possibly catch anything else. They have been good on turn around time unless they are at a major event like Dayton. It is frustrating to have a new product have a service need but unfortunately it does happen.

    https://helpdesk.flexradio.com/hc/en-us/requests/new
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
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    I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

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