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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Satisfaction
N9VC
Member ✭✭
Hi,
I would like to say I had a problem today, of my own doing,
and could not find any info. In reality it was right under
my nose and it didn't click.
I called, and Dudley helped me right off the bat and got me
straightened out. Tried it on my 6500 and presto, magic.
Thanks to Dudley and all the others at Flex. They are extremely
helpful and have always given me service second to none.
Thanks to the group at Flex.
73, Jim N9VC
I would like to say I had a problem today, of my own doing,
and could not find any info. In reality it was right under
my nose and it didn't click.
I called, and Dudley helped me right off the bat and got me
straightened out. Tried it on my 6500 and presto, magic.
Thanks to Dudley and all the others at Flex. They are extremely
helpful and have always given me service second to none.
Thanks to the group at Flex.
73, Jim N9VC
1
Comments
-
Kind. Smart. Customer-focused. Dudley!
0 -
Thanks for detailing the problem so I could learn from it.0
-
I absolutely agree. Customer service is EXCELLENT !!! a great company. 73, Jim KD1I
0 -
I agree with Burt. How about sharing what the problem was and the solution so we can all learn. It seems that lately most of MY problems have been self inflicted....
0
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