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SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Satisfaction

N9VC
N9VC Member ✭✭
edited February 2017 in FLEX-6000 Signature Series
Hi,

I would like to say I had a problem today, of my own doing,
and could not find any info. In reality it was right under
my nose and it didn't click.
I called, and Dudley helped me right off the bat and got me
straightened out. Tried it on my 6500 and presto, magic.
Thanks to Dudley and all the others at Flex. They are extremely
helpful and have always given me service second to none.
Thanks to the group at Flex.

73, Jim N9VC

Comments

  • Neal_K3NC
    Neal_K3NC Member ✭✭
    edited March 2016
    Kind. Smart. Customer-focused. Dudley!
  • Burt Fisher
    Burt Fisher Member ✭✭
    edited February 2017
    Thanks for detailing the problem so I could learn from it.
  • James Del Principe
    James Del Principe Member ✭✭
    edited March 2016
    I absolutely agree. Customer service is EXCELLENT !!!    a great company.     73, Jim    KD1I
  • Norm - W7CK
    Norm - W7CK Member ✭✭
    edited December 2016
    I agree with Burt.  How about sharing what the problem was and the solution so we can all learn. It seems that lately most of MY problems have been self inflicted....

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