Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SmartSDR+not+connecting

Duane Brantley
Duane Brantley Member
edited June 2020 in FLEX-6000 Signature Series
The RFMD ARC JUST unboxed our new 6700 today.  Followed the QSG, upgraded to the latest SSDR(v1.6.21) 6700 firmware was good to go.  SSDR 'sees' the 6700 as it displays the Model type correctly, and shows a 192.168.2.X IP address.  The SSDR computer and 6700 are connected to the same Ethernet hub.  The 6700 HW Version is: v1.6.21.77.

Alas, when we 'click' on the green 'Connect', SSDR just freezes.  Did we miss something?

Thanks,
Duane

Comments

  • Stu Phillips - K6TU
    Stu Phillips - K6TU Member ✭✭
    edited May 2020
    You are probably being bitten by the IP firewall in Windows and/or in your AntiVirus software,

    Step 1: Turn BOTH OFF

    If you can then connect, you will need to find the appropriate steps to allows SmartSDR, SmartCAT and SmartDAX to be allowed network access.

    Stu K6TU

  • Duane Brantley
    Duane Brantley Member
    edited June 2020
    Apparently you need to reboot the radio after upgrading SSDR.  All is well now.

    Thanks
  • Ken - NM9P
    Ken - NM9P Member ✭✭✭
    edited December 2016
    Yep...when in doubt...reboot!  that's my motto.
  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited October 2019
    There are two (2) message with the same questions from Duane Brantley...
    In this forum... 
    That Stu K6TU answered,

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories