Screen missing slice and info but showing signals

Dave Dave

Before 1.5 I never had this problem, happened a few times with 1.5 and now a few times with 1.5.1  Anyone ever had same problem? Once I restart all seems fine.

Sorry for the poor picture, I brightened it up as best as I could.

Burt Fisher

You have a moonbounce function?

Jim Gilliam

which radio are you using?

RoyS

Dave,
I too have the 6300. This happens to me when I calibrate using 10 Mhz instead of 15. When the software returns from the cal routine, it has lost where it was. I simply select another profile and the problem is gone until next cal.

Mike KD2CJJ

Me too!!! I put in a helpdesk ticket and the tech said I didn't have a slice open. I tried to expliain To him that this happened when I started the radio from a clean shutdown. It has never done it again and flex has no means to read error logs etc. Thus I told him to close the issue.

Submit a helpdesk ticket...I will post who I spoke with when I get back to my personal pc Also a 6300 Is it me or 6300 seems to have more issues than the other units?

Steve K9ZW

What do you hear?

Could it be that the panadapter is showing the sampling though no slice-receiver is active?

If you create another slice-receiver is it a "B" (or should I say non-"A" slice-receiver)?

I had some profile issues going between the 6700 and 6300 that mimicked this and they cleared by creating new profiles and doing a full reset.

You might have something completely different though.

73

Steve K9ZW 

Mike KD2CJJ

Here is the image of my issue... As you can see it was still receiving but I lost all audio and all controls went blank.  The only way to fix this was to do a clear of the persistence db (complete reset to default of the radio)...  Looks the same to me as Daves issue.
My helpdesk request number is Request #10817 if anyone wants to also reference this issue.  

Steve K9ZW

Mike - when mine acted up the create slice-receiver was grayed-out, but yours looks clickable.

Can you add one clicking?

If yes, is it A or B or ??

Just a thought.

73

Steve K9ZW

Mike KD2CJJ

Tried that, double clicking and adding from the left, changing bands, etc. etc... nothing worked.

Tim - W4TME

Mike and Roy - I have entered a bug report on the existing slice not being recreated after running the frequency calibration.

Tim - W4TME

I have entered this report into our bug tracker for further investigation.  Please report any additional information related to this specific issue in this community topic.

Steve K9ZW

Expected you had - in my case they were also grayed out.

Hope it gets resolved soon!

73

Steve K9ZW

RoyS

Tim, What appeared to be a bug on my 6300 was squashed by a factory reset. Recreation of slice works now.

Walt - KZ1F

Steve asks a valid question, in a problem I reported about a year ago about no panadapter getting created, when a panadapter was finally created all slices could be instantiated, except that first one, A. So to test Steve's question, create a new panadapter and see if the first slice I'd B,not A.

Tim - W4TME

If they are grayed out, you have orphaned slice/panadapter resources.  Rebooting the radio will release them. Using any third-party GUI apps that may not be cleaning up after themselves?

Tim - W4TME

RRR.  Thanks for the update.