Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Can not connect to radio

Lawrence Kellar KB5ZZB
Lawrence Kellar KB5ZZB Member ✭✭
edited March 2017 in FLEX-6000 Signature Series
When trying to connect to radio I get "A Fatal Error Has Occurred  The Maximum Number of Clients has been reached.  It does show as availible on my list of radios.  
Flex 6700
SSDR 1.5
Windows 8.1

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Are you running any other software that connects to the radio?
  • Lawrence Kellar KB5ZZB
    Lawrence Kellar KB5ZZB Member ✭✭
    edited February 2017
    No sir.  restarted radio and computer.  I got it to connect once more by pulling power.  Tried to connected shut down SSDR and restarted and could not reconnect

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    If it still will not connect after the cold boot, please open a HelpDesk ticket so we can do some one-on-one troubleshooting.
  • Lawrence Kellar KB5ZZB
    Lawrence Kellar KB5ZZB Member ✭✭
    edited February 2017
    It seems to be working for the moment.  Will monitor.  These flex radios take a different set of troubleshooting skills.  tnx Tim
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Ok. I think you had a hung session and the cold boot (removing power) should have cleared it out. If it happens with any regularity something is going on that we will need to figure out.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories