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Can not connect to radio

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Lawrence Kellar KB5ZZB
Lawrence Kellar KB5ZZB Member ✭✭
edited March 2017 in FLEX-6000 Signature Series
When trying to connect to radio I get "A Fatal Error Has Occurred  The Maximum Number of Clients has been reached.  It does show as availible on my list of radios.  
Flex 6700
SSDR 1.5
Windows 8.1

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Options
    Are you running any other software that connects to the radio?
  • Lawrence Kellar KB5ZZB
    Lawrence Kellar KB5ZZB Member ✭✭
    edited February 2017
    Options
    No sir.  restarted radio and computer.  I got it to connect once more by pulling power.  Tried to connected shut down SSDR and restarted and could not reconnect

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Options
    If it still will not connect after the cold boot, please open a HelpDesk ticket so we can do some one-on-one troubleshooting.
  • Lawrence Kellar KB5ZZB
    Lawrence Kellar KB5ZZB Member ✭✭
    edited February 2017
    Options
    It seems to be working for the moment.  Will monitor.  These flex radios take a different set of troubleshooting skills.  tnx Tim
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Options
    Ok. I think you had a hung session and the cold boot (removing power) should have cleared it out. If it happens with any regularity something is going on that we will need to figure out.

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