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Flex 1500 Unknown USB Device Error

Carl N8VZCarl N8VZ Member
edited July 2019 in FLEX Series (Legacy) Radios
I'm on the road and using my Flex 1500 portable.  This morning it stopped working and I noticed that I was getting this error in Device Manager: "Flex 1500 Unknown USB Device Error (Device Descriptor Request Failed)."  I also get a power state failure BSOD when I try to reboot with the Flex 1500 connected. I would appreciate tips on how to correct this problem.  Perhaps I need to uninstall and reinstall PSDR 2.7.2?  Or is there a simpler solution?  Thanks for any help you can give me.    

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Comments

  • PatPat Member
    edited July 2019
    hi,
    delete all FLEX in peripheral control
    and it's good Idea to delete PowerSDR with a soft like Renovo uninstall
    and run again powerSdr
    sorry for my english
    73's

  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • Carl N8VZCarl N8VZ Member
    edited June 2018
    Tim, the problem was solved by a complete uninstall and reinstall. 73 de Carl, N8VZ
  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Thanks for the update.  I am glad you got it working again.

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