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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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Flex 1500 Unknown USB Device Error

Carl N8VZ
Carl N8VZ Member ✭✭
edited July 2019 in FLEX Series (Legacy) Radios
I'm on the road and using my Flex 1500 portable.  This morning it stopped working and I noticed that I was getting this error in Device Manager: "Flex 1500 Unknown USB Device Error (Device Descriptor Request Failed)."  I also get a power state failure BSOD when I try to reboot with the Flex 1500 connected. I would appreciate tips on how to correct this problem.  Perhaps I need to uninstall and reinstall PSDR 2.7.2?  Or is there a simpler solution?  Thanks for any help you can give me.    

Comments

  • Pat
    Pat Member
    edited July 2019
    hi,
    delete all FLEX in peripheral control
    and it's good Idea to delete PowerSDR with a soft like Renovo uninstall
    and run again powerSdr
    sorry for my english
    73's

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • Carl N8VZ
    Carl N8VZ Member ✭✭
    edited June 2018
    Tim, the problem was solved by a complete uninstall and reinstall. 73 de Carl, N8VZ
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Thanks for the update.  I am glad you got it working again.

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