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Windows 10 Upgrade - Should I Uninstall SmartSDR First?

Tim - W4TME
Tim - W4TME Administrator, FlexRadio Employee admin
edited June 2020 in SmartSDR for Windows
With the impending upgrade for many of you to Windows 10, the following "best practice" may result in a more positive upgrade experience related to running SmartSDR.  For those who have been involved with the Microsoft Insiders program running the various technical previews of Windows 10, you have probably experienced the situation where after an upgrade, programs that rely on kernel mode drivers we provide with the SmartSDR ecosystem do not work properly.  In most cases, a simple reinstall of SmartSDR for Windows corrects the issue.  Other times, it doesn't.  While in general the Windows 10 "upgrade" process has been better than with previous operating systems (which has been notoriously bad), there is an opportunity for a "dirty" upgrade.

As a best practice, you may elect to completely remove the SmartSDR ecosystem from your PC before upgrading to Windows 10 and then reinstall it fresh after the upgrade.  The following HelpDesk article, outlines a procedure for doing a complete removal of SmartSDR from your PC

https://helpdesk.flexradio.com/hc/en-us/articles/204975589-How-to-do-a-Complete-uninstall-of-SmartSD...

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