Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Windows 10 Upgrade - Should I Uninstall SmartSDR First?

Options
Tim - W4TME
Tim - W4TME Administrator, FlexRadio Employee admin
edited June 2020 in SmartSDR for Windows
With the impending upgrade for many of you to Windows 10, the following "best practice" may result in a more positive upgrade experience related to running SmartSDR.  For those who have been involved with the Microsoft Insiders program running the various technical previews of Windows 10, you have probably experienced the situation where after an upgrade, programs that rely on kernel mode drivers we provide with the SmartSDR ecosystem do not work properly.  In most cases, a simple reinstall of SmartSDR for Windows corrects the issue.  Other times, it doesn't.  While in general the Windows 10 "upgrade" process has been better than with previous operating systems (which has been notoriously bad), there is an opportunity for a "dirty" upgrade.

As a best practice, you may elect to completely remove the SmartSDR ecosystem from your PC before upgrading to Windows 10 and then reinstall it fresh after the upgrade.  The following HelpDesk article, outlines a procedure for doing a complete removal of SmartSDR from your PC

https://helpdesk.flexradio.com/hc/en-us/articles/204975589-How-to-do-a-Complete-uninstall-of-SmartSD...

Answers

  • Richard McClelland, AA5S
    Richard McClelland, AA5S Member ✭✭
    edited June 2020
    Options
    Do you recommend the same procedure for Power SDR users as well? 
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Options
    Yes, but the procedure is different.  I haven't finished that yet.
  • Richard McClelland, AA5S
    Richard McClelland, AA5S Member ✭✭
    edited July 2015
    Options
    No rush, I won't be upgrading my OS anytime soon :-)
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Options
    <BIG GRIN>

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.