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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Software update
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Bill Carnett
Member ✭✭
Ok, I'm sure this is a simple fix..something I'm not doing right. Twice I upgraded the latest software fix. No problem. Loads up. Works fine until I turn it off. When I turn the rig on again, I get a box that says I have to change to an old version of software because there is something I need to load. I thought I did?? I'm going back to look again, but can't figure what I'm not doing. Any insight for a computer illiterate.
73, Bill
AH6FC/7
0
Answers
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When I made the update, my 6500 did not change the firmware. There was no mention in the instructions if this is normal. All the other changes I've made the radio always updated the firmware.
Jim, K6QE
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Did you remove the old version of the software before the update? If not, did you happen to launch the software using a shortcut? If so, I suspect you are launching the old version of the software and the radio is trying to downgrade.2
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Exactly.1
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Jim
The old software is still installed on your computer which is OK. However you must just be launching the old software ICON and that's why your getting that warning.
Make sure your clicking on the actual ICON of the updated software and you should be fixed.
Ian
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I always remove the old version. Doing so solves/prevents so many problems. I do, however, keep one level back of the installer, in case I decide the old version worked better.1
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