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v1.4.16 won't load

K9SO Member ✭✭
edited March 2017 in FLEX-6000 Signature Series
very briefly you loaded a v1.4.14. I loaded that and everything worked fine. For the first time I actually had a working NR feature.

I loaded v1.4.16 and while it loads fine, during the radio update I get the error message "This SmartSDR version is incompatible with the selected radio's model"

I have a brand new out of the box 6500. Hardware version 1.3.55. Reverts to sw where the NR does not work at all.


  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I converted your post to a HelpDesk support ticket for expedited resolution
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Corrupted firmware is suspected to be the culprit.  Radio recovered via a HelpDesk support session.

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