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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
No Power Output
Joseph Duerbusch
Member
No Power Output, all bands all modes.
I have a 6300 bought in December 2014. software v1.4.3.55, it has been working very well until last night. I was on 20 Meters RTTY working a UA9 station when I heard a loud POP. After that, I no longer had any power output.
I was running about 25 watts output into my Ten-Tec Centurion Amp which was putting out about 600 watts. Antenna is a 4 element monobander for 20 meters with a SWR of about 1.5 or less. No tuner needed.
The QSO was using Macro's, which has a keydown time of less than 30 seconds each.
I did a hard reset of the 6300. It did not help. All functions of the 6300 still operate as normal, it boots up (Green Light), receives, all the setting work. It will go into transmit, either using tune, mox, or ptt. I can see the cw keying and voice on the screen. Just no output.
It looks like I might have blown the finals or driver.
I would like a RMA number to set the 6300 in for repair.
Joe Duerbusch
K0BX
I have a 6300 bought in December 2014. software v1.4.3.55, it has been working very well until last night. I was on 20 Meters RTTY working a UA9 station when I heard a loud POP. After that, I no longer had any power output.
I was running about 25 watts output into my Ten-Tec Centurion Amp which was putting out about 600 watts. Antenna is a 4 element monobander for 20 meters with a SWR of about 1.5 or less. No tuner needed.
The QSO was using Macro's, which has a keydown time of less than 30 seconds each.
I did a hard reset of the 6300. It did not help. All functions of the 6300 still operate as normal, it boots up (Green Light), receives, all the setting work. It will go into transmit, either using tune, mox, or ptt. I can see the cw keying and voice on the screen. Just no output.
It looks like I might have blown the finals or driver.
I would like a RMA number to set the 6300 in for repair.
Joe Duerbusch
K0BX
0
Comments
-
Open a support ticket. Good luck.0
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Go to Flex website under support and open a help desk ticket, someone will contact you and issue a RMA to return the radio. 73s Jim K4JAF
0 -
Yes, opening a HelpDesk ticket is that is required. Joe opened one and the RMA has been issued.0
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