Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
factory reset 6500
Andrew Cowan
Member
At the moment I have not been able to do a factory reset on my 6500 I have tried the power button for 5 sec but it always goes in to calibrate mode, tried recycling the DC power before switching on also. Want to reset as with new software update it won't connect.
Thanks
Andrew GM0UDL
Thanks
Andrew GM0UDL
0
Comments
-
6500 OFF -> hold the OK button and press power ON -> RESET0
-
Andrew,
please open a helpdesk ticket.
Thanks,
Klaus
0 -
Opened a ticket Klaus
Thanks
Andrew0 -
UGH I can't reset mine either. IT CLAIMS to do so, but retains the call sign, so it's obvious nothing was cleared.
0 -
As per the FLEX-6000 Hardware Reference Manual.
With the radio powered off, press and hold down the “OK” button on the front panel of the radio. Momentarily press and release the power button to power on the radio. Continue holding in the OK button until the front display counts down to 0, the power LED starts flashing white and the “CALIBRATING...” message is displayed, then release the OK button. Allow the radio to continue booting normally.
The callsign fields are not reset with a factory reset, along with some other radio specific data. Only the profiles, persistence and waveforms are reset.
From your description, it sounds like the factory reset is working properly.0 -
Is there any other resets beyond this? A local ham I was talking to on 160 last night lost power while transmitting. Now the radio does not RX. But has speaker hiss and noise floor on the scope that is moving. The rig transmits and sounds fine but he is not seeing his TX waveform on his scope.
0 -
That is the only reset that is available. This issue sounds like a hardware issue to me and a HelpDesk ticket is in order.0
-
Thanks Tim. He ended up filling out a help desk ticket this AM. Talking to his insurance company was well as it was during a storm and lightening near by.
0
Leave a Comment
Categories
- All Categories
- 260 Community Topics
- 2.1K New Ideas
- 538 The Flea Market
- 7.6K Software
- 6K SmartSDR for Windows
- 147 SmartSDR for Maestro and M models
- 367 SmartSDR for Mac
- 242 SmartSDR for iOS
- 236 SmartSDR CAT
- 175 DAX
- 345 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 43 FLEX-8000 Signature Series
- 859 Maestro
- 43 FlexControl
- 837 FLEX Series (Legacy) Radios
- 807 Genius Products
- 424 Power Genius XL Amplifier
- 280 Tuner Genius XL
- 87 Antenna Genius
- 227 Shack Infrastructure
- 153 Networking
- 409 Remote Operation (SmartLink)
- 119 Contesting
- 639 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 821 Third-Party Software