Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Troubleshooting & Resolutions
Bill -VA3WTB
Member ✭✭✭
Hi all. This thread is for problems and questions. And answers.
I will begin filling this thread as time goes on, If I miss something please post.
I will begin filling this thread as time goes on, If I miss something please post.
0
Comments
-
I thought this entire list is for problems, questions, and responses. Am I missing something? Not sure why this post is necessary...but, I guess it's ok.0
-
I am closing this post and marking it as Not Planned.. First off, as K2MC points out, the essence of the community is for users to create posts related to specific topics that can be questions, ideas, praise or problems. The post title is specific to the topic at hand and the resulting follow up comments are supposed to be directly related to the post topic. Having a generic "Troubleshooting and Resolutions" post, while the intention may be admirable, the implementation in the community using a generic topic is not. Second, there is no way to keep information organized where it is useful. I receive feedback from community members all the time about how they have difficulty distilling the useful information in a post when the replies are numerous and off topic.
For these reasons, FlexRadio is not advocating a generic type of troubleshooting topic on the community. If you cannot find an answer to your problem, I highly recommend that you submit a HelpDesk support ticket to receive direct, one-on-one technical support directly from FlexRadio Systems. Opening a HelpDesk support ticket will ensure our highest level of customer service we can provide. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...
0
Leave a Comment
Categories
- All Categories
- 296 Community Topics
- 2.1K New Ideas
- 504 The Flea Market
- 7.6K Software
- 6K SmartSDR for Windows
- 141 SmartSDR for Maestro and M models
- 370 SmartSDR for Mac
- 252 SmartSDR for iOS
- 235 SmartSDR CAT
- 165 DAX
- 346 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 51 FLEX-8000 Signature Series
- 863 Maestro
- 43 FlexControl
- 849 FLEX Series (Legacy) Radios
- 765 Genius Products
- 406 Power Genius XL Amplifier
- 266 Tuner Genius XL
- 93 Antenna Genius
- 234 Shack Infrastructure
- 159 Networking
- 388 Remote Operation (SmartLink)
- 120 Contesting
- 651 Peripherals & Station Integration
- 119 Amateur Radio Interests
- 830 Third-Party Software