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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
My Flex-6500 displays an error when booting up. SHUTTING DOWN... ERROR PSH1V5-2.66
W6NEK
Member
Suddenly upon powering turning on my Flex-6500 this morning the transceiver fails the boot sequence and displays the error following error message" SHUTTING DOWN... ERROR PSH1V5-2.66. At this point the Flex blinks a RED LED 3 times with a short delay then repeats the RED LED flashing sequence. 1 have checked power, network connection, etc. Can anyone give me a hint as to where to translate this code so I have an idea what to fix or have fixed?
Many thanks for your input,
Frank - W6NEK
Many thanks for your input,
Frank - W6NEK
0
Comments
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I believe the error message is complaining about an internal power regulator voltage that is dead or out of spec.. I fyou have not alreardy done so remove DC from the radio for a couple of minutes and try again.. If it still fails, open a support ticket with the flex help desk.
AL, K0VM0 -
There is a similar posting here, not identical error number but could not see if they had a fix!
http://tinyurl.com/n9sf6un
Its on this forum but the long link did not show so converted it to a short one...
And as Al said above looks like a support ticket jobby..
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The three flashing red LEDs indicate that the firmware is crashing. I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.0
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When I turn off all power to the Flex from my Power supply I believe that is the message I see along with a Red Power light till all power is removed.
Ian
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Ian - As indicated above, if you are having a similar issue, please submit a HelpDesk support ticket. Opening a HelpDesk support ticket will ensure our highest level of customer service we can provide. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...0
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