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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
I can't start PSDR, which I haven't done in months....forgot how
Bill-W9OL
Member
I haven't started PSDR is months. How do I start it.
When I go to the PSDR folder and click on PowerSDR, I get the small window showing
Demo
Flex5000 2708-2182
and use is 'greyed' out.
What do I need to do to operate my 5K???? been so long my feeble memory is again found wanting.
When I go to the PSDR folder and click on PowerSDR, I get the small window showing
Demo
Flex5000 2708-2182
and use is 'greyed' out.
What do I need to do to operate my 5K???? been so long my feeble memory is again found wanting.
0
Answers
-
Make sure the 5000 is turned on first and recognized by the computer as a device.
Then open PSDR. If you do it in the opposite order, it won't recognize the 5000.
Also make sure that the cable is connected properly? ('Doh)
Perhaps the FLEX Firewire drivers have been corrupted? Or need to be "activated" by a double click? (I have a 1500 and a 6500 so I don't mess with firewire.)
Good Luck.
I also had to do some "Rememberin' " when I fired up my 1500 after a few months inactivity after I got my 6500!
Ken - NM9P0 -
Ok sure enough the FireWire Cable was pulled out of the computer. (probably when I ran cables to the 6K by accident)
I plugged it in
But still no joy,
In fact now I just get the option to start the demo version after plugging the firewire cable back in and restarting the computer...
Think the only option is a re-install????
I have 1 folder for Flex Programs
Inside Flex Programs I have
FlexRadio System PSDR
FlexRadio System SSDR
After plugging the FW Cable back in.
Attempting to start PSDR results in the
Available Radio Interfaces window appearing but just the DEMO option.
No longer do I have the PSDR listed as available.
Sounds like a reinstall????
PS: this is a 32 bit Neal Built Computer.
0 -
Remember the radio must be turned on and the light must be on before you start Power SDR or the software will not see the radio at all. Also check your device manager to see if the firewire is showing up.0
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Thanks Rick
I'm pretty sure the Firewire in Device Manager is called the
WindowsSystem32Driversohci1384.sys
and Device manager says it's working
0 -
My guess would be the firewire cable is not plugged all the way into for socket...Sometimes you think it's plugged in and it's not seated completely.... 9 out of 10 times that's the culprit.
John
0 -
I bit the bullet and took a suggestion to do a restore point. I didn't hold any high expectations and it was as suspected. Only the Demo option comes up upon startup.
Anybody have a suggestion?
0 -
Open a HelpDesk support ticket.0
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