Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Hi,have received my new 6500 today but the software version is v 1.2.17.65 even after update what am
Tony Hateley
Member
0
Answers
-
Hi Tony,
obviously, you are clicking on the old version of SSDR.
Try this path: Windows/Programmes/FlexRadio Systems/SmartSDR v1.3.0/
I hope, I could help you.
Vy73
Tom
DK1EY0 -
When I installed radio it showed update and I clicked on it and that's what it has installed0
-
Have you downloaded the latest version from the Flex site? Place the distribution on your desktop, or somewhere there is no chance of accidentally clicking on the wrong distribution.
While not strictly necessary, sometimes it's good to do a "fresh start." Shut down your radio and remove power (actually disconnect from the power supply). While the radio is inert, uninstall all Flex applications from your PC. This includes CAT and DAX.
Go to your Windows Control Panel and check the Device Manager - view "hidden devices" and make sure all CAT-created ports and DAX created devices are gone. Reboot. Check again. Reboot again.
Reconnect power to your radio.
Install SSDR per the installation directions. Follow each step explicitly.
That should get you going.
Welcome aboard! Hope you enjoy your rig as much as I do mine.
73
0 -
I would also add... be sure that the shortcut you are clicking is directing you to the new program rather than the old version. In order to reduce the possibility of confusion, some operators uninstall the previous version of SmartSDR before installing the new version.0
-
All sorted thanks very much everyone.tony0
Leave a Comment
Categories
- All Categories
- 293 Community Topics
- 2.1K New Ideas
- 537 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 364 SmartSDR for Mac
- 251 SmartSDR for iOS
- 232 SmartSDR CAT
- 174 DAX
- 355 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 41 FLEX-8000 Signature Series
- 853 Maestro
- 44 FlexControl
- 848 FLEX Series (Legacy) Radios
- 804 Genius Products
- 422 Power Genius XL Amplifier
- 279 Tuner Genius XL
- 103 Antenna Genius
- 245 Shack Infrastructure
- 167 Networking
- 407 Remote Operation (SmartLink)
- 130 Contesting
- 638 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 877 Third-Party Software