Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

New Version 1.2.17 Corrupted?

Jim Bryce W5HFS
Jim Bryce W5HFS Member ✭✭
edited June 2020 in SmartSDR for Windows
I have downloaded SMARTSDR 1.2.17 twice, and both times when I tried to run it I received the report that it is "corrupted." I've never had this problem before in running all updates since obtaining my 6700 the week it was released in the initial group still considered in beta testing over a year ago.
«1

Comments

  • Andrew O'Brien
    Andrew O'Brien Member ✭✭✭
    edited August 2014
    I'm downloading ... will let u know
  • Andrew O'Brien
    Andrew O'Brien Member ✭✭✭
    edited August 2014
    Yes, I get the same "corrupted"  notice.  the file size appears to be 50% less when downloaded , maybe not getting the whole files.
    Andy K3UK
  • Mike NN9DD
    Mike NN9DD Member ✭✭
    edited October 2019
    I downloaded it and all appears well downloaded and installed as expected. Seems stable and performs at least as good. I haven't had alot of time but I'll get to that this weekend. I am sure it is an improvement

    Flex 6500 win 7 64

    Mike. N9DFD
  • Takeshi Yamada
    Takeshi Yamada Member ✭✭
    edited July 2014
    I downloaded it at 0330Z and I could install it without any problem on my Win8.1 laptop.
    I'll check how it works when I get back to home.

  • K6OZY
    K6OZY Member ✭✭
    edited February 2017
    Worked fine for me.
  • Tom
    Tom Member ✭✭
    edited July 2014
    My first download came up corrupted. I show 16.7 MB as the received file size on the bad download.

    The 2nd download came in as at 18.7 MB and also shows to be corrupted. Can someone post the size of a good download.

    73, Tom K3IO
  • Takeshi Yamada
    Takeshi Yamada Member ✭✭
    edited July 2014
    Mine looks like;
    image
  • John n0snx
    John n0snx Member
    edited April 2015
    I just downloaded it and installed without any issues at all....
  • Reggie-k6xr
    Reggie-k6xr Member ✭✭
    edited April 2020
    worked right out of the box for me
  • Jim Bryce W5HFS
    Jim Bryce W5HFS Member ✭✭
    edited November 2018
    I've downlloaded it for the third time. The file shows 29.976 MB size and again reports "corrupted" when run. Time to go to bed and let this problem I and some others are having for the first time be worked out.
  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited October 2019

    Downloaded v1,2,17 and worked fine for me too.

  • WX7Y
    WX7Y Member ✭✭✭✭
    edited June 2020
    Third try to download and still shows a bad file, first download was 46Mb second was 38mb and 3rd was 19mb
  • W5UN_Dave
    W5UN_Dave Member ✭✭
    edited February 2019
    I'm seeing this. Flex, please issue a checksum number
  • John n0snx
    John n0snx Member
    edited April 2015
    At 12:10am cst....Just to make sure I just downloaded it again from https://community.flexradio.com/flexradio/topics/smartsdr_v1_2_17_available_for_download...... using Excede internet using Firefox web browser and never had any issues... Installed on my laptop just fine... no corruption

  • George KF2T
    George KF2T Member ✭✭✭
    edited February 2019
    All good here - Windows 8.1 under Parallels on a Mac Pro. Made sure to uninstall everything, reboot, and do a clean install. Thanks for the unexpected improvements, Flex!
  • Andrew O'Brien
    Andrew O'Brien Member ✭✭✭
    edited August 2014
    Download a third time, this time good! 
  • Steve - M3SXA
    Steve - M3SXA Member
    edited February 2015
    Know I'm a bit late in this thread, but all ok here downloaded and installed.
  • Al_NN4ZZ
    Al_NN4ZZ Member ✭✭✭
    edited March 2017
    Downloaded and ok here.  Here are the file size properties of the installer.

    Regards, Al / NN4ZZ  
    al (at) nn4zz (dot) com


  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    We are not entirely certain what is happening here, but the SmartSDR installer source file is not corrupted.  The corruption is happening in the download process. I can't determine if this abnormal file close is due to your ISP or our hosting provider, our error logs do not show any file transfer anomalies.

    All I can suggest is to do as others have and wait a few minutes and try the download again.
  • Jim Bryce W5HFS
    Jim Bryce W5HFS Member ✭✭
    edited November 2018
    Thanks, Tim. You have confirmed my suspicions. I am in Austin and using Time Warner Cable and their new 300 mbps Ultimate service that became available during June. I suggest that others experiencing this also report their internet provider details. There may be some relation. Thanks for all the excellent support from Flex and from the Community. -- Jim, W5HFS
  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited January 2017
    Downloaded onto 2 different computers using Time Warner 50Mb/s Service. First computer. 38.9 MB - corrupted file second Computer 44MB. - File OK Something seems to have interrupted the download.
  • Rick Hadley - W0FG
    Rick Hadley - W0FG Member ✭✭
    edited January 2018
    Just downloaded and installed with no problems here.

  • Jim Bryce W5HFS
    Jim Bryce W5HFS Member ✭✭
    edited June 2020
    I have now download for the 4th time. The download took only something like 15 or 30 seconds and resulted in the 44 MB file, finally. My three earlier downloads each took several minutes and resulted in small, corrupted files. I ran the file successfully, my FlexRadio 6700 updated; I started it, and it came up on 20 meters as expected. BUT there were no signals on all of 20. I started a second pan, and as it came up the first pan began to show signals. I closed out the program. I reopened and experienced the same result: the first pan was dead until I started the second. I noted the second pan started apparently with as narrow a band pass as possible; that is, the entire screen was only a few kHz. I spread it out for a wider look, and things seemed normal. I've now opened and closed the program a few times and it is coming up properly. I shut down the program, pushed the power button off, and when shut down, turned off the power supply. I restored power, pushed the button, ran the program and operation appears normal.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    It is always a "best practice" to cold boot the radio after an upgrade (power down and remove power momentarily).  This ensures all of the internal processors reset.
  • Bob G   W1GLV
    Bob G W1GLV Member ✭✭
    edited December 2016
    No problem here.
  • Bill-W9OL
    Bill-W9OL Member
    edited November 2018
    Jim 1 question, how do you dl the file? Via a browser other than IE?
    I've found other programs that have difficulty downloading in other browsers such as FireFox.
    I always switch back to IE only for downloads.
  • Jim Bryce W5HFS
    Jim Bryce W5HFS Member ✭✭
    edited July 2016
    I used Chrome. I almost always use Chrome, but I think I tried IE last night and had the same problem. I've never had a problem downloading with Chrome. I've found IE is less reliable, slower, and clunky to use. It appears to me the problem lies with the ISP, possibly with routing to or from the ISP. I'm using TW, and as I recall one of the other persons reporting trouble was using TW.
  • Richard G7EIX
    Richard G7EIX Member ✭✭
    edited February 2017
    Seems to be some sort of 302 Temporarily Moved issue that is causing this.   I have tried to download with curl and wget after having the same issues. 

    curl and wget both refuse to download the file - I have also tried chrome and IE with no joy!

    D:curl>curl -v -O http://www.flexradio.com/download/smartsdr-win/installers/SmartSDR_v1.2.17_Installer.exe
    * Hostname was NOT found in DNS cache
      % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                     Dload  Upload   Total   Spent    Left  Speed
      0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0*   Trying 66.147.244.83...
    * Connected to www.flexradio.com (66.147.244.83) port 80 (#0)
    > GET /download/smartsdr-win/installers/SmartSDR_v1.2.17_Installer.exe HTTP/1.1
    > User-Agent: curl/7.37.0
    > Host: www.flexradio.com
    > Accept: */*
    >
    < HTTP/1.1 302 Moved Temporarily
    < Date: Thu, 03 Jul 2014 16:01:54 GMT
    * Server Apache is not blacklisted
    < Server: Apache
    < Location: http://www.flexradio.com/files/smartsdr_v1-2-17_installer-exe/
    < Vary: Accept-Encoding
    < Content-Length: 0
    < Content-Type: text/html
    <
      0     0    0     0    0     0      0      0 --:--:--  0:00:01 --:--:--     0
    * Connection #0 to host www.flexradio.com left intact
  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited December 2014
    I had the issue with TW on one computer using Firefox but the second download onto a different computer using Firefox had no issues...

    Program was installed correctly... suspect the issue was ISP to TW
  • Richard G7EIX
    Richard G7EIX Member ✭✭
    edited March 2015
    Tried Chrome, no joy.  IE, no joy.  Safari worked!

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.