Best Practices

Gary Robertson - KY5R

I wish the Community Page had an area reserved for Best Practices, perhaps under the Categories Section. As the Flex-6000 series and SmartSDR continues to mature, it is not unusual to see a conversation that clearly qualifies as a "How To" for performing some particular task. I have seen several conversations that would qualify as a Best Practice, examples being -  the steps necessary to make N1MM or Flidigi or Ham Radio Deluxe or K9DUR's Voice Keyer or SDRMemory6K applications work properly with either SmartSDR or PowerSDR. If Tim felt that a particular conversation qualified as an excellent "How To", he could move it over to the Best Practices Section. This would save a lot of time and effort searching through all of the conversations trying to find a good "How To" for some particular issue that someone was interested in implementing.

Jim Bryce W5HFS

This is an excellent suggestion. Putting this received wisdom and experience into a structured location will be a great help to us all. Gary, thanks for the great idea. -- Jim W5HFS

John n0snx

Excellent Idea...

John n0snx

Dave - WB5NHL

Great idea with Flex deciding what merits best practice.  Would also be source of info for inclusion in future product literature.

W5XZ - dan

great stuff! it's kinda already there, down at the bottom of "Zendesk"......but needs more entries, IMHO.

73, w5xz, dan

Gary Robertson - KY5R

Thanks Dan. I didn't even know about Zendesk or its purpose. I bet that many users of the Flex Community are also unaware of Zendesk, or maybe I am the only person out of touch. I agree that Zendesk has relatively few "How To" articles, especially given that many great "How To" submissions have already been submitted to the Flex Community.

Jim Bryce W5HFS

OK. I'll bite. What is and Where is Zendesk? I've never heard of it and I've had a 1500 for nearly three years and a 6700 from the day it was first delivered. I don't find it with a quick look at the site and suggest if it's so useful it be made more available. Thanks, -- JIm

Gary Robertson - KY5R

Hi Jim. Zendesk is on the right hand side of the Community page near the bottom, under RELATED - right above Community Stats. Took me awhile to find it myself.

W5XZ - dan

and here, with Chrome browser, i get a nasty warning when I click on 'Zendesk'...but proceed anyway...oh well....73, w5xz, dan

Ed, K0KC

Firefox gives the following warning when clicking on Zendesk:

This Connection is Untrusted

You have asked Firefox to connect securely to helpdesk.flexradio.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

W5XZ - dan

yup.....press on....'what? me, worry ??'

73, w5xz, dan

W5XZ - dan

there's even some more goodies at the very, very bottom, re system tweaks...re: 'core parking..'

N5AC's WSJT-x stuff was great for me, a digi-newbie / bozo; but even IT is outdated, since WSJT-x is up to r3673.  Some of Steve's selections in WSJT setup / configuration are no longer available...but, somehow, DxLab Commander seems to work, thru SmartSDR...kinda...

my favorite reference to jt65 is http://www.zs2ez.co.za/WSJT/jt65a%20bozo's%20gude.pdf
but, even IT is somewhat dated...Andy has said 'it needs an update' and I think he's working on it, unless he's already having too much operating, rather than writing.

as usual, JM2C.  73, w5xz, dan

Gary Robertson - KY5R

Yes, I also get that nasty warning when I try to open the Zendesk page. I ignore the warning and tell it to continue on to the desired page. Nothing bad has happened to me as a result but everyone should use their own judgement.