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The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Thanks for the quick responce.

W0QKL
W0QKL Member
edited September 2015 in FLEX-6000 Signature Series

I would like to thank Flexradio Systems for there fast response. Just before I had to leave on a extended trip out of country there was a thunder storm that rolled through and after it had passed from MN into WI, I put the Flex back on the air only to have a HUGE Thunder Clap hit around my location, causing a loss of RF Gain, I have to use the Antanna + 20 db gain above the 20M band just to be close to the 0 db gain level the Flex had. I summited a Help Desk ticket and they sent a RMA right away. To me this is how service should be !!! Having retired as a service manager I have nothing but praise for Flex.

Regards,

W0QKL

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