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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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As of today I can no longeruse 1.2.1 or 1.1.3

Robin Haighton
Robin Haighton Member
edited July 2018 in FLEX-6000 Signature Series

As of today I can no longeruse 1.2.1 or 1.1.3

 every time i try to connect the program shuts down. 1.2.1 was working well yesterday but i notes that on closing the system yesterday a new microsoft security updat3 was dowm loaded could this the the problem?

VE3FRH@Cogeco.ca

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • Robin Haighton
    Robin Haighton Member
    edited October 2016

    thanks TIM, I have found the problem and a solution, it seems that my security settings on windows explorer had changed to much higher settings, .... by lowering them and then moving them to the default settings all has now been restored to operation.

    Robin Haighton VE3FRH

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Thanks for the update.  I have closed your HelpDesk ticket.

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