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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

6500 Timeout Support

Charles - K5UA
Charles - K5UA Member ✭✭
edited February 2019 in SmartSDR for Windows
Many, many thanks to the Flex team, especially to Tim, for excellent support to rectify the ver 1.1.2 update issue. Tim went out of his way to accomodate my work schedule to recover my 6500 and I really want to thank him. Things break, especially very high tech things. It's nice to know we are supported by a company that makes things right quickly and professionally. Did good, Tim.

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Thanks, Charles.  It was my pleasure.
  • WV9L
    WV9L Member ✭✭
    edited February 2019
    I just had the same thing happen to me. I submitted a ticket. But its 11:36pm on a friday night......go figure. Gonna be a long weekend. Anyone have any ideas that could get me up and running again???
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited November 2016
    Suggest start a new thread with a description of what isn't working as don't think you're back at SmartSDR 1.1.2 levels?

    Topping three year old threads won't get you as much exposure as a comprehensive and detailed new write up.

    73

    Steve
    K9ZW

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