Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
PHONES PROBLEM WITH PROSET PLUS HEILSOUND
iz7auh
Member ✭✭
Hi, I have very strange problm on my flex-6500 I tried a HeilSound Pro Set Plus but i listen only on right channel , I have to go out slightly off the jack stereo headset to listen to both channels, this problem is not present with other headphones on my flex, same goes if I try this Pro Plus Set on other radio works very well, how come this problem?
0
Comments
-
Check the trs plug on the headset .0
-
Hi I had the same problem with a set of computer speakers. I believe what you're saying that you have to pull the ear piece plug out of the radio slightly. RadioShack sells a stereo to Manolo adapter that should fix your problem. WB2K0
-
Hi,
Can you provide more information on the adapter from RadioShack. A search for "Manolo on their website turns up nothing.
I am having lot's of trouble trying to find the right plug for this.
Thanks,
- Bob, W1RE
0 -
OK if your other headsets are providing that right/left audio . It is something to do with the TRS connection on the HEIL
1. The alignment of the TRS mini out of the heil is not correct,
2. The wiring inside that trs connection is not correct.
3. The normal wiring is tip one side , ring one side , sleeve return or ground
4. The connection cable provided by heil is not correct for your use
Shorting tip and ring usually will give you only right side in both headphones .
This is what 's going on when you gently pull out that connection .( You have tip and ring together )
Also if you used a trs to tr stereo to mono adapter you would again be shorting that left and right Channel together .
For me fix the headset it should work exactly like the others .
0
Leave a Comment
Categories
- All Categories
- 299 Community Topics
- 2.1K New Ideas
- 546 The Flea Market
- 7.6K Software
- 6.1K SmartSDR for Windows
- 149 SmartSDR for Maestro and M models
- 378 SmartSDR for Mac
- 253 SmartSDR for iOS
- 227 SmartSDR CAT
- 165 DAX
- 361 SmartSDR API
- 8.9K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 67 FLEX-8000 Signature Series
- 870 Maestro
- 45 FlexControl
- 849 FLEX Series (Legacy) Radios
- 819 Genius Products
- 427 Power Genius XL Amplifier
- 286 Tuner Genius XL
- 95 Antenna Genius
- 252 Shack Infrastructure
- 173 Networking
- 411 Remote Operation (SmartLink)
- 120 Contesting
- 664 Peripherals & Station Integration
- 128 Amateur Radio Interests
- 895 Third-Party Software