Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Smart SDR CAT will not install

Jeffrey Kerber, N3VE
Jeffrey Kerber, N3VE Member ✭✭
edited September 2018 in SmartSDR for Windows
For the upgrade to Beta 1.05 I first uninstalled smart sdr cat and rebooted the win7 64 box. I then ran the beta installer and then upgraded the radio firmware. Then I ran the cat installer and it fails. How do I get the installer to complete? These are screen shots of the errors...

Comments

  • Dudley-WA5QPZ
    Dudley-WA5QPZ Inactive Employee
    edited March 2018
    Did you try the install without SmartSDR running?
  • Jeffrey Kerber, N3VE
    Jeffrey Kerber, N3VE Member ✭✭
    edited September 2018
    Dudley, yes I have tried uninstalling SmartSDR and restarting then running the uninstaller also.
  • Jeffrey Kerber, N3VE
    Jeffrey Kerber, N3VE Member ✭✭
    edited September 2018
    Dudley, I solved the problem now by uninstalling V1.0 SmartSDR restarting then reinstalling V1.0 then running the SmartCAT installer. That installer ran the repair, then I ran the uninstaller. This time it uninstalled correctly. I rebooted and then installed V1.05 SmartSDR and then SmartCat and it now works find. Thanks for your input. Jeff
  • Dudley-WA5QPZ
    Dudley-WA5QPZ Inactive Employee
    edited March 2018
    Thanks for the info Jeff.. Interesting, but a good point to look for, some incomplete or left over parts of the previous version of SmartCAT being left over. Have fun.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories