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I upgraded my firmware and Power SDR on the computer and now the **** 5000A won't work????? HELP

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David Noris
David Noris Member
edited March 2018 in SmartSDR for Windows
Software doesn't "see" the radio; however the computer knows the 500A is there. computer wants to intall MIDI software everytime i turn on the 5000A. I have reinstalled evry **** bit of software on here and uploaded the firmware twice and it still will NOT work!!!

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  • David Noris
    David Noris Member
    edited August 2013
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    Well then! It is 2.6.4 that is giving me trouble! What are the intall bugs per the 5000A on this one?
  • Dudley-WA5QPZ
    Dudley-WA5QPZ Inactive Employee
    edited March 2018
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    David, If you have not opened a Support Ticket on the Help Desk I suggest you do. http://helpdesk.flexradio.com Running Win7? Might try the Legacy driver, Some times this can help with FW issues .
  • David Noris
    David Noris Member
    edited August 2013
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    I reloaded everything after cleaning any old instances off the new machine and it seems to have loaded new firmware and is functioning as advertised. Sounds great on 80! TNX
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
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    The FlexRadio Community is currently providing only support for the FLEX-6000 and SmartSDR,as there are existing Internet based support services for PowerSDR and the FLEX Series SDRs. I recommend that you check out the Knowledge Base or submit a HelpDesk Support request (http://helpdesk.flexradio.com) I have converted this topic to a HelpDesk ticket and closed from further discussion.

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