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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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I upgraded my firmware and Power SDR on the computer and now the **** 5000A won't work????? HELP

David Noris
David Noris Member
edited March 2018 in SmartSDR for Windows
Software doesn't "see" the radio; however the computer knows the 500A is there. computer wants to intall MIDI software everytime i turn on the 5000A. I have reinstalled evry **** bit of software on here and uploaded the firmware twice and it still will NOT work!!!

Comments

  • David Noris
    David Noris Member
    edited August 2013
    Well then! It is 2.6.4 that is giving me trouble! What are the intall bugs per the 5000A on this one?
  • Dudley-WA5QPZ
    Dudley-WA5QPZ Inactive Employee
    edited March 2018
    David, If you have not opened a Support Ticket on the Help Desk I suggest you do. http://helpdesk.flexradio.com Running Win7? Might try the Legacy driver, Some times this can help with FW issues .
  • David Noris
    David Noris Member
    edited August 2013
    I reloaded everything after cleaning any old instances off the new machine and it seems to have loaded new firmware and is functioning as advertised. Sounds great on 80! TNX
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    The FlexRadio Community is currently providing only support for the FLEX-6000 and SmartSDR,as there are existing Internet based support services for PowerSDR and the FLEX Series SDRs. I recommend that you check out the Knowledge Base or submit a HelpDesk Support request (http://helpdesk.flexradio.com) I have converted this topic to a HelpDesk ticket and closed from further discussion.

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