Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Random Crashes with 0.13.10

K6OZY
Member ✭✭
The prior versions have been pretty stable. This version has been crashing quite often where SmartSDR says the software has lost connect to the radio. The radio obviously crashed and is not available until it internally self cycles and then is available again. I have not been able to put my finger on what triggers it. Is there any way to harvest logs internally of the radio to see if it produces any useful root cause? Something in the radio must be coring or causing a kernel panic.
1
Comments
-
I am converting this problem topic into a HelpDesk ticket to assign you a case number for problem resolution.0
-
This sounds like the same problem that happen when you double click on a band button on a panadapter setup window. I reported this problem last night and there is a subject about it on the 6700 community thread. Hope this helps. Al N4AB0
-
Hi Al, I think you are right. I was able to recreate the crash clicking on a band number a few times too fast. In a VM, when the Band flyout menu is visible, the FPS of SmartSDR plummets. I bet I accidentally multi-clicked since the UI is lagged. Tim, I think this is the same issue as Al. We can likely dismiss it for now. Thanks for being willing to take it to the next step though.0
Leave a Comment
Categories
- All Categories
- 309 Community Topics
- 2.1K New Ideas
- 563 The Flea Market
- 7.7K Software
- 6.1K SmartSDR for Windows
- 153 SmartSDR for Maestro and M models
- 381 SmartSDR for Mac
- 253 SmartSDR for iOS
- 240 SmartSDR CAT
- 176 DAX
- 363 SmartSDR API
- 8.9K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 85 FLEX-8000 Signature Series
- 881 Maestro
- 43 FlexControl
- 852 FLEX Series (Legacy) Radios
- 831 Genius Products
- 429 Power Genius XL Amplifier
- 293 Tuner Genius XL
- 109 Antenna Genius
- 260 Shack Infrastructure
- 181 Networking
- 424 Remote Operation (SmartLink)
- 132 Contesting
- 673 Peripherals & Station Integration
- 131 Amateur Radio Interests
- 908 Third-Party Software