I sold my 6500 this week which had been running on 1.6.21 on this laptop with no issues. I bought a friends 6300 as a temp measure whilst waiting to get hold of a 6700. The 6300 has not been used since 5 months so was probably running on 1.4 previously. I plugged it in to my set up and when it asked me to upgrade the firmware I clicked on the upgrade button - but no purple light and no upgrade - eventually clicking on ssdr box says not responding. Have tried a reboot, a factory reset on the 6300 and have tried early version 1.5 but to no avail.
I have probably done something / missed something that I previously did when upgrading my previous 6500. Any quick ideas, before I start trawling through previous release notes to find out where I went wrong? I seem to recall having to do a manual uninstall on one of the major releases - I thought it was 1.6? As my laptop already had 1.6.21 running ok on it I thought it would just upgrade the 6300 to current firmware. Clearly not! I will give it another go tomorrow night after work but any obvious ideas and best way to fix would be appreciated.