Uncommandeed Maestro reboots

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  • Updated 2 years ago

Thus far I have had 3 non-initiated reboots of Maestro in the last two days. The error indicates the Maestro has faulted and it must reboot.

Jim

ka7gzr  

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ka7gzr

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Posted 2 years ago

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Jd Dupuy

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I got a "Maestro has encountered a problem and must close" once on my second connection. Have not had one since and have shut down and restarted a few times during my 8 hour burn in.
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Mack McCormick, Elmer

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Jim, as an Alpha tester we haven't seen many reports of this among us in recent times. My Maestro (6700) has been running continuously since 1.7.30 was released. Typically this may be related to an issue with your switch (if hardwire connected) or WiFi router is connected in that manner.

May I suggest the following troubleshooting tips:
1. Temporarily connect the Maestro via ethernet cable (hard wire) to your switch.
2. Power cycle your router/WiFi
3. Test and if you have another failure then

a. Backup your global profiles
b. Reset your radio. The procedure is listed in the users manual or you can tell me your model number and I'll tell you how.
c. Test the Maestro

If these steps don't work then I recommend you open a help desk ticket with Flex.

73,

Mack
W4AX
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ka7gzr

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Thanks Mack. I have been running my Maestro mainly on Wi-Fi and occasionally on Ethernet. All these occurrences have been on Wi-Fi. and DIV mode. I will take your advice and go from there.

Thanks!

Jim

ka7gzr