I just installed SmartSDR 1.6.21 Cat and Dax no longer start at boot up. I have to manually start them now. They are listed in the startup menu in task manager and enabled. I use a 6500 here running windows 10.
Any ideas?
Thanks, Dan
Any ideas?
Thanks, Dan
- 173 Posts
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Posted 3 years ago
- 605 Posts
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SmartSDR CAT Warning:
After installing new version I was able to Update my 6500 & DAX OK but seems to issue with VSP/CAT.
I have tried reinstalling but still get the same message?
Also running WIN 10.

After installing new version I was able to Update my 6500 & DAX OK but seems to issue with VSP/CAT.
I have tried reinstalling but still get the same message?
Also running WIN 10.
(Edited)
Alex - DH2ID, Elmer
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Dan, have you tried to install the FlexVSP driver manually from
c:\Program Files\Flex Radio Systems\SmartSDR v1.6.21\64 bit drivers\VSP ?
See here:
https://helpdesk.flexradio.com/hc/en-us/articles/205000829-Troubleshooting-FlexVSP-Not-Running-Error...
Hope this helps, Alex - DH2ID
c:\Program Files\Flex Radio Systems\SmartSDR v1.6.21\64 bit drivers\VSP ?
See here:
https://helpdesk.flexradio.com/hc/en-us/articles/205000829-Troubleshooting-FlexVSP-Not-Running-Error...
Hope this helps, Alex - DH2ID
Tim - W4TME, Customer Experience Manager
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If you continue to have issues after installing SmartSDR v1.6.21, I recommend opening a HelpDesk support ticket. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...
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Try disabling or uninstalling your anti-virus software if you're running something other than Windows Defender. A day or so ago, due to a non-Flex related problem, I installed PC-Matic and had the same problem crop up, something I hadn't seen for months. Uninstalling PC-Matic fixed the problem. I may have uninstalled SSDR & reinstalled it too, but I don't recall for sure.
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I have tried each and all of the recommended install procedures and still no luck. For some reason the VSP/CAT driver will not install?
Other than the VSP issue the rest of the install is fine. (DAX, 6500 Firmware, SSDR)?Tim - W4TME, Customer Experience Manager
- 9153 Posts
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I recommend opening a HelpDesk support ticket. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp....
(Edited)
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