SmartSDR 1.6.21 CAT and DAX no longer start at boot.

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  • Updated 2 years ago
I just installed  SmartSDR 1.6.21 Cat and Dax no longer start at boot up. I have to manually start them now. They are listed in the startup menu in task manager and enabled. I use a 6500 here running windows 10.
Any ideas?

Thanks,    Dan 
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KM6CQ - Dan

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Posted 2 years ago

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KC2QMA_John

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SmartSDR CAT Warning:
After installing new version I was able to Update my 6500 & DAX OK but seems to issue with VSP/CAT.
I have tried reinstalling but still get the same message?
Also running WIN 10.

(Edited)
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Alex - DH2ID, Elmer

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Dan, have you tried to install the FlexVSP driver manually from

c:\Program Files\Flex Radio Systems\SmartSDR v1.6.21\64 bit drivers\VSP ?

See here:

https://helpdesk.flexradio.com/hc/en-us/articles/205000829-Troubleshooting-FlexVSP-Not-Running-Error...

Hope this helps, Alex - DH2ID
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Tim - W4TME, Customer Experience Manager

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If you continue to have issues after installing SmartSDR v1.6.21, I recommend opening a HelpDesk support ticket.  For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp... 
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Rick Hadley - W0FG

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Try disabling or uninstalling your anti-virus software if you're running something other than Windows Defender.  A day or so ago, due to a non-Flex related problem, I installed PC-Matic and had the same problem crop up, something I hadn't seen for months.  Uninstalling PC-Matic fixed the problem.  I may have uninstalled SSDR & reinstalled it too, but I don't recall for sure.
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KC2QMA_John

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I have tried each and all of the recommended install procedures and still no luck. For some reason the VSP/CAT driver will not install?

Other than the VSP issue the rest of the install is fine. (DAX, 6500 Firmware, SSDR)?
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Tim - W4TME, Customer Experience Manager

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I recommend opening a HelpDesk support ticket.  For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...
(Edited)
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KC2QMA_John

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Just opened one up.
Thanks