Smart Link log on screen postage stamp size - Still a problem

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  • Updated 3 months ago
This was originally posted 1 year ago as a question..

It's still happening.. this is a problem when requiring to log in and you can not see/read the text in the log in box!

I will re-post my message so this can be upgraded to a problem and possibly some one  Flexcan look into it.

This just happened to me on a new computer..

SmartLink did not automatically connect. A window popped up and in the middle was a a postage stamp size box. With a magnetizing glass I was able to see it was a log on box. and was able to log in but this is not a satisfactory situation.

This laptop has a high resolution screen 3840 x 2160 with the recommended scaling of 250%, on Windows 10.  The everything else with  SmartSDr scales fine. The problem is with this log in box for SmartLink which is a tiny little box in the middle  of a larger box. This box is not programmed to respect proper scaling. (The outline of the larger box would have make it the right size if the log in box was to fill it.)

Ken - VE5KC

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Ken - VE5KC

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Posted 3 months ago

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Jim Gilliam

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I had the same problem on my Surface Pro. I have a pair of magnifying reading glasses and was able to get through it after several tries.
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Gene Duprey

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I have MacBook 2012 & iPad 9.5 inch and SmartLink log in box is easily seen and read, nicely sized.  No log in issues at all.

gene, k1GD
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Ken - VE5KC

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Hi Gene,

This is a totally different situations with no comparison to the problem.

This applies to SmartLink on  a windows computers with hi resolution screens.

I also have an iPad and it works fine but it is using a different OS with a special version of software.

73..  Ken - VE5KC
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Same problem here.