Removed SmartCAT serial ports remain as hidden ports

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  • Question
  • Updated 2 years ago
  • Answered
If I remove CAT FlexVSP ports created with SmartCAT 1.6.17, they remain in the Device Manager Ports list. They disappear after a restart, but remain as hidden ports, displayed as grayed ports if Show Hidden Devices is checked.

Shouldn't the ports be completely removed from the Device Manager when removed by SmartCAT?

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Ron Parsons

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Posted 2 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
This is not a CAT issue.  This is a Windows issue where it is failing to re-enumerate the port list after the port pair is deleted.  Windows only properly enumerates them once the PC has been rebooted.