SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Problem with DDUtil and anplifier keying
Running a Flex 6300 and Alpha 9500. Latest software. I got DDUtil up and running, works fine when fist started up but quickly stops keying the 9500. When I say stops, I mean stops dead. The only way to get it to key is reboot the computer, the 6300 and the 9500. This is a real hard case. Simply restarting SmartSDR or DDUtil will not fix the problem. I'm about ready to give up on DDUtil. Any suggestions?
73, Bill W6WRT
Comments
-
Hi Bill
Welcome to our little club!
You could probably recover the PTT port by quiting SDRCat and restarting it. One thing that happens is that people forget that for PTT they have to have SDRCat running all the time (just like DDU). They will close the SDRCat window instead of hiding it and the PTT ports have disappeared.
730 -
I wish it was that easy. It doesn't matter if I close and restart SmartSDR, reboot the 6300 itself, reboot the Alpha 9600 or perform various Satanic Rituals. The only way to get the amplifier keying back is to shut off EVERYTHING and start over from scratch. Oddly enough, DDUtil continues working in all other respects. Band changes work, amplifier parameters such a Ip and Ig continue to be reported, etc. Only the amplifier keying stops.
Am I the only one having this problem?
73, Bill W6WRT
0 -
Hi Bill
I can almost promise you that its either SmartCAT is not running or needs to be restarted. When it happens next, send me an email at nealk3nc@gmail.com and let me connect via Teamviewer. I can help you figure it out!0 -
Bill, let me ask a clarifying question first! How are you sending PTT key to the amp? Are you using the ptt RCA port on the radio itself or are you passing PTT virtual comm port to the 9500 control program?0
-
I am using the RCA PTT on the back of the 6300.0
-
On the DDUTIL main window is the third button from the top right Green "OPER" or Yellow "STBY" by chance? Should be GREEN if it's YELLOW then it has the RCA PTT Jacks turned off and simply clicking on it toggles it between operate and standby. 73's Bret WX7Y0
-
Yes, it was green all the time.0
-
Just found something interesting. If I start SmartSDR and DDUtil, the amp keying problem starts right away, although everything else on DDUtl works ok, i.e. band changes, parameter reporting and so on. However, if I invoke one of my saved profiles such as RTTY 20 meters, the amp starts keying again and continues for the rest of the session. Does that make any sense? At least I know how to work around the problem for now.
73, Bill W6WRT
0 -
It makes sense if the key line is getting shut off in the radio setup until you pick that profile that you have saved with it turned on.0
-
Boy this rings a bell, I did have a very similar problem turned out I had a glitch in the radio's default profile, I had this problem several months ago so I forgot about it. I hard reset the Radio and loaded a backup profile which I always have on hand of a known good profile or restore the settings manually. learned to always keep a backup in a safe place clear back in the early FLEX5K days. Your mileage may vary. 73's Bret WX7Y0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 328 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 222 Shack Infrastructure
- 149 Networking
- 370 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 810 Third-Party Software