The invoice/accessory/payment system is really slick.
Now what happens next?
Do we get an email ahead or on dispatch?
Will a signature be needed on arrival to receive the unit?
Usual software update process (announcement here and at the main website) or anything different this time?
Are there any "How To" videos or information available ahead of time?
Kind of the obvious stuff - thought I'd ask if an official update on the process was available rather than clogging up the phone lines asking what are likely the same questions everyone else has.
Thank you and 73
We are getting a lot of emails/calls about when you will get the email about your Maestro. We're working through them as fast as we can and it will take many weeks to get through everyone so patience on your end would be appreciated. You will receive another email with the tracking number when your Maestro ships.
One way to reduce phone calls and emails asking, Where am I in "Q", when will it ship, etc. would be to publish some general timetable based on when order was received by FRS.
I don't expect my Maestro anytime soon, as my order was placed in early Nov., and understand lots of orders will ship before mine.
I will say, if delivery of Maestro is done like the Flex-6300, i.e. guys going to Dayton get units before folks in line for shipping, I'll not have a smile on my face. :)
Of course, I think FRS needs a different way of selling things, and that is, never announce anything until you have 100 of them sitting on the shelf with the software already in a v1.0 condition - ready to fly off the deck. If people have have to wait for the next production run, I think they can handle that - if people have to wait a year until the hardware and software are even developed, then they get a little grumpy. I waited 16 months for my Flex-1500 a long time ago.
But that's just me.
Good luck with the new addition ! And have a few pints while your waiting . .
Best thing to do is just reschedule Dayton, that works for me as I'll not be going.
Thank you Steve N5AC and Gerald K5SDR
Appreciate your taking time to answer questions.
Will watch, but ever so patiently, for the shipment email and for announcements on when manuals are ready.
The more I think of it, I should say I <<really appreciate>> your making time to pass on information, as you certainly do above and beyond in doing so.
Unless you need this thread kept open, it certainly could be closed as you've passed on:
Orders are being final processed in a FIFO list (First In - First Out - aka Natural Order) sequence.
It will take a week or so to get through that process on all the orders.
Later a tracking information email will come out when the order ships.
The Maestro will guide the upgrade process.
Manuals will be available online soon.
Stock beyond Pre-Ordered stock is available (FIFO again) once Pre-Orders are filled.
And a bit more if one reads things a second time!
Again thank you and 73