License Required Message

  • 2
  • Problem
  • Updated 1 year ago
  • Solved
Ok.  someone had to have an install issue...

I removed earlier versions of SmartSDR and its subsystems using the complete instructions provided by Flex.  I downloaded V2 and installed it with no issue.  Both the PC (running Win7) and the Flex 6500 were power cycled (with the Flex DC power removed).  I purchased the license and have the confirmation email (the radio ID matches the radio).  

The radio is directly connected to the PC and the SmartSDR program sees the 6500 as available.  It has been 15 minutes and a refresh of the login on the PC still shows the license as being required.

Is the license server still up or overloaded?

Thanks, Ron
K2RAS
Photo of Ron Schwartz

Ron Schwartz

  • 13 Posts
  • 3 Reply Likes

Posted 1 year ago

  • 2
Photo of Ron Schwartz

Ron Schwartz

  • 13 Posts
  • 3 Reply Likes
Official Response
Yes the PC was on the WiFi.  I direct connected the PC and the radio to the Ethernet switch and that solved the problem.  Once the connection was established once, I disconnected the PC and put it back on the wireless and it now connects.  

I have a UPnP port issue when connecting remotely but I can presumable solve that.  Thanks for the suggestion.  Why is the wireless an issue on the initial connect?

Ron