Cannot get SmartSDR CAT to work

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Every time I try to run SmartSDR CAT, I can create ports (Shared and Dedicated) but get nowhere with them. I do not seem to get any list for a port on the fist screen nothing on the second screen, but can see the ports I create after clicking on refresh on the third screen. What am I doing wrong?
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Marv

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Posted 5 years ago

  • 1
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Tim - W4TME, Customer Experience Manager

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I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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Sergey, R5AU

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Hi Tim, screen shot from my MAC:


Separately, you have close already other topic, but can you review it quickly for comments - http://community.flexradio.com/flexra...
Thank you !
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Tim - W4TME, Customer Experience Manager

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Sergy,

As my previous post has indicated, since you have this issue too, please submit a HelpDesk support ticket for assistance. Thanks.
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Sergey, R5AU

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Well Tim, submitted.
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Tim - W4TME, Customer Experience Manager

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This topic has been solved in Zendesk
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Steve - M3SXA

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What is Zendesk is there a link for the solved problem please?
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Tim - W4TME, Customer Experience Manager

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Steve - Zendesk is our HelpDesk software - you can not link to a private support ticket. If you are experiencing this issue, please submit a HelpDesk support ticket.
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Steve - M3SXA

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Hi Tim, yes realised that today as spotted a reference somewhere to Zendesk I'm still learning.... Steve :-)