Flex6700 purchased used ... had installed 1.9.7 the day before the big Win10 upgrade. Had everything on over night - the next day the computer screen showed that it had obviously been restarted ... had a box that said something like " SmartSDR requires the services of FlexVSP, please install" and a red x through it ... I did some research and decided to uninstall all that I had. Started with the two versions of SSDR, 1.8.4 and 1.9.7. Then using Programs and Features I uninstalled DAX and finally got to VSP. It would not uninstall. It would not repair (it said it needed a file from 1.8.4 folder - which had already been uninstalled!!) ... looked for ghosted ports - nothing - looked for folder remnants - nothing. Did a Ticket I believe that Sunday now almost 2 weeks ago. That's not resolved it and the last time I got a Flex response was 9 days ago... any suggestions anyone? I've been told by a user to reinstall Windows - I would very much rather not do that nor do I think one should have to go to that extreme (although I realize that might have to be done). Computers now days don't come with an OS on media - so I'm not even sure how I'd go about doing that. I'm open to suggestions. I was rather hoping Flex would be able to tell me what, say in the registry, needed to be deleted or somesuch thing.
Just for clarification I still have the box that says it needs VSP and that it has to be installed and I still have FlexVSP in the Programs and Features list. I can't get rid of it. Because when I tried to repair the VSP file I got a message that said it can't find a file it needed in a 1.8.4 folder I reinstalled 1.8.4 hoping that would provide that file and finally either allow me to repair and then uninstall it or just uninstall it. When I run repair now it goes through steps and ends with "Fatal error on installation" ... when I try doing an uninstall it goes through what appears to be an uninstall and then ends - with the FlexVSP still there.