5000a freezes on atu use

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
The 5000a receives, transmits and functions fine and until today when I used the installed tuner. When I hit the ATU it goes into tune and after 2~3 seconds the 2.7.2 software crashes. I have to reboot the 5000 and the software and then it works fine until i use the ATU again. Rebooted the computer, checked the firewire cable and it still does it. Anybody seen this before?
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  • unhappy

Posted 2 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  Please respond using the HelpDesk ticket for issue resolution.