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After upgrading several bands no longer work + no spectrum display on 40m

tickly
tickly Member ✭✭
in FLEX-6000 Signature Series
My Flex6600 was working fine until upgrading to the latest version of SSDR and upgrading the Flex6600 firmware.
Now when I try to select 80m, 30m or 20m I get no cursor on SSDR, no audio and the display scale doesn't update either - the frequency scale at the bottom of the spectrum display stays on the scale of the previous band selected.
On 40m I get no spectrum display showing but I do get a waterfall and audio.
160m, 60m and bands 17m to 6m all appear fine. When I change band on SSDR, I hear the relays chatter inside the unit, so I assume it's configuring itself correctly.
Has anyone seen something similar to this before after an update?
I also did a reset on the radio (Switch off, remove DC supply, etc) - this has made no difference.
Asking on the community forum before opening up a ticket.

Ian
G4ZJH

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Ian, it sounds like you did a cold boot, but not a factory reset. Export your profiles, then do a factory reset (turn off the radio, then hold the power button until it turns white). If that doesn't fix the issue, submit a help desk ticket.

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    Was that a full factory reset? Switch off, remove DC, wait 2 mins, press the power button for 5 seconds until it turns white, boot, do not reimport profiles and test? At first I omitted the 5 seconds factory reset part and it was not until I did that the quirks were resolved. I then imported profiles saved prior to the update. If you did then of course it could be ticket time.

  • tickly
    tickly Member ✭✭
    An update since my first post.
    I installed SSDR onto another win11 PC on the same network as my Flex6600. Suprise! all bands working on this installation of SSDR. I have also installed Station Pilot on my original PC and that works on all bands correctly as well.
    So this means my original PC installation of SSDR is at fault. I have uninstalled it, uninstalled the dax drivers,etc, rebooted then re-installed and rebooted. Still the same issue. Somewhere on my PC there must be lurking old files or register entries causing issues.
    Is there a help file that shows you how to completly remove all traces of Flex SSDR and its drivers that must be causing this issue?
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would not try to remove anything without guidance from Flex. Probably a good time to submit a help desk ticket.

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