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loss of 10 and 40 meters

Troy NW1B
Troy NW1B Member ✭✭
in SmartSDR+

6400 v4.0.1

can not select 40 or 10 meters. radio reboots every time. have tried restarts , power off computer restarts etc

also trying to directly enter freq like 7.150 just reboots the radio.

all started with V4

one or two slices open doesn't matter

anyone else seeing similar?

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Troy, you mention restarts. Did you also do a factory reset? If you did and it didn't help, try connecting your computer directly to the radio to see if that solves it. If it does, then you likely have a network problem. If that and a factory reset don't help, submit a help desk ticket.

  • Flexed
    Flexed Member ✭✭

    It sounds like your internal database is corrupted. As mention by @KD0RC To fix this, perform a factory reset. Don’t forget to export your profiles before the reset.

  • Troy NW1B
    Troy NW1B Member ✭✭

    factory reset resolved the issue.

    so far im not liking the issues presented with V4. Up to this point the 6400 was pretty rock solid and dependable then v4 came along………

  • Flexed
    Flexed Member ✭✭

    @Troy NW1B Glad to hear I have run into this multiple times during upgrades.

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