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CAT entries have disappeared

Adrian
Adrian Member ✭✭
in SmartSDR for Windows
(posted in groups.io as well, but didn't get a reply so thought I would try here)

Inexplicably, when I fired up SmartSDR this morning I found SmartSDR CAT was no longer showing the various CAT settings for N1MM, WSJT-X etc. I had about 10 definitions and now there are just two. It was working before and was working with the latest SmartSDR release.

I copied a backup of CAT.settings to ....users>name>AppData>Roaming>Flex Radio Systems and restarted but no change.

I uninstalled SmartSDR/CAT/DAX, rebooted, reinstalled. No change.

I read somewhere online that Profiles keep unique CAT settings. I am not sure that is true, but I did try loading my other profiles but it didn't change anything, I always just see two (I believe default) CAT entries.

Possibly related, but I also noticed that when I started SmartSDR, it started as a much smaller window than when I shut it down the night before. Almost as if some of the settings information for SmartSDR was not getting loaded too.

I am hoping there's a simple fix instead of having to recreate everything.

Comments

  • Ha Gei
    Ha Gei Member ✭✭✭

    This happens to me regularly, since over a year or such CAT looses one or more ports after rebooting the PC. Earlier Versions did not show this habit.

  • RFord
    RFord Member ✭✭✭

    Adrian before you go any further complete a help request. Flex personnel do a very good job helping with issues like the one you describe. This is not normal behavior. I'm not sure you did a backup but you can use SmartSDR Settings File Manager to complete a backup for when you have an issue.

  • WI9Q
    WI9Q Member ✭✭

    Submit a helpdesk ticket for any guidance. I have this issue every few months where I lose all but one of the CAT definitions. Flex was not able to provide any resolution for me, so I have a workaround where I keep CAT definitions handy to manually re-enter.

  • Adrian
    Adrian Member ✭✭
    Thx all. I recreated them today as I needed to be ready for the CWT contest. Having said that, Ronald, I don't see File Manager under SmartSDR>Settings. If you can point me in the right direction that would be great. Thanks again, 73.
  • Phil_EBV
    Phil_EBV Member ✭✭

    HI All. Also my Flex 8k6 has a sort of AI_Gost that "cancels" the CAT setup specially when working a radio-contest … but never during a daily QSOs activity …

    not to mention all the other shortcomings

    I am backupping everything is possible manually, but would it not be much easier to get a full backup automatically every n_minutes ??

    free of course ☺️

    73s

    Phil

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