Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

No output power PGXL

HA8RD
HA8RD Member ✭✭
in Power Genius XL Amplifier

I have a PGXL amplifier which has performed very well so far but today something happened to it , 7MHz CW transmission when out of stiffed the Flexradio 6600 . After finger start the PGXL output is 1W, ID peak 5,9A , VDD 50 v. There was no error message and when restarted it shows no error message everything OK.
What could be the fault , or failure of the MRF ? Who can help me with this ?

73 DE Laci HA8RD

Comments

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭
    edited April 2025

    My PGXL has just failed and also one other PGXL in Europe just failed as well, as reported in this Forum.

    Open a Help desk ticket with Flex. Tim Ellison might ask you to conduct some tests or else instruct you on where to send it for service. He advised me to send mine to WiMo in Germany. I emailed WiMo had got a very quick response with a RMA number and it will be going back to them.

    Repair time can be long so be prepared for that. It seems there has to be a liaison with 4O3A in Montenegro and spare parts are obtained from them. But the Help Desk ticket will get the process started.

    Erik EI4KF.

  • HA8RD
    HA8RD Member ✭✭

    Sorry for the confusion but I have never done this before where on what interface to request such a ticket? Or should I also write to Wimo ?. In May the WPX CW round . would be nice to have it ready before then :)

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    Laci, to open the ticket go to the top of this page and click the Help Desk ticket link and complete the online form.

    brave_t68Js7clar.png

    If you bought the amp from WiMo, you could write to them now. Flex do respond very quickly - same day in most cases - so you could wait for Tim Ellison's reply. But in all likelihood, it will be going back to WiMo anyway. WiMo will need the amp's serial number and delivery note number if you have it.

    Erik.

  • HA8RD
    HA8RD Member ✭✭

    Hi Erik !

    Thank you , I hope to receive a reply as soon as possible.

    Laci

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories