Skip to content
  • Register
    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
    Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

    SmartSDR Doesn't Load

    Member ✭✭
    in SmartSDR for Windows

    New laptop. I download SmartSDR 3.8.23. I click on the downloader and it asks me if I want to allow changed. Yes. It then opens the License Agreement and I accept. It asks for file location and I use what it suggests, hit next. Select components and go with default selections and hit next. Create desktop shortcut, yes. Ready to install popup and hit Install. The Installing screen opens for a few seconds then closes and nothing else happens. I have allowed 3rd party apps.

    Any suggestions?

    Comments

    • Member ✭✭✭✭

      I would suggest you open a Help Desk ticket to get the Flex gurus to give you a hand. They are excellent at working through the various vagaries of Windows installations.

      One thing to look at tho, is whether Core isolation is turned on (Under Settings/Privacy & security/Device security. It should be turned off. If it's turned on, SmartSDR and some of the drivers (most notably the DAX drivers) will not install correctly.

    Leave a Comment

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories