Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

SmartSDR Doesn't Load

Options
W5DOC
W5DOC Member ✭✭
in SmartSDR for Windows

New laptop. I download SmartSDR 3.8.23. I click on the downloader and it asks me if I want to allow changed. Yes. It then opens the License Agreement and I accept. It asks for file location and I use what it suggests, hit next. Select components and go with default selections and hit next. Create desktop shortcut, yes. Ready to install popup and hit Install. The Installing screen opens for a few seconds then closes and nothing else happens. I have allowed 3rd party apps.

Any suggestions?

Comments

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭
    Options

    I would suggest you open a Help Desk ticket to get the Flex gurus to give you a hand. They are excellent at working through the various vagaries of Windows installations.

    One thing to look at tho, is whether Core isolation is turned on (Under Settings/Privacy & security/Device security. It should be turned off. If it's turned on, SmartSDR and some of the drivers (most notably the DAX drivers) will not install correctly.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories