Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

SSDR No Spectrum or Waterfall

johnn1jm
johnn1jm Member ✭✭✭
in SmartSDR for Windows

I shut down my Windows 11 machine to change a few things around. After I fired up, SSDR had no Spectrum or waterfall. Everything else works. Receive is ok. Can change bands, frequencies. etc, But no spectrum or waterfall. I uninstalled and reinstalled 3.8.23. Cold booted the 6600. Windows 10 and Mac are ok.  Any ideas? Sound like something got corrupted in Win 11.

73, John N1JM

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi John, if you haven't yet, try a factory reset (after exporting your profiles). If that does not help, check your firewall settings to see if you are blocking UDP packets.

  • johnn1jm
    johnn1jm Member ✭✭✭

    I don't think it's a Flex radio problem, since it works fine on my Windows 10 PC and Mac. But, who knows maybe a factory reset would work. As far as I can tell firewall looks ok.

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    If you don't figure it out soon, submit a help desk ticket. Flex Support will have seen this before.

  • johnn1jm
    johnn1jm Member ✭✭✭

    I've had some suggestions but no go. I'll wait another day but help desk is next.

  • johnn1jm
    johnn1jm Member ✭✭✭

    Here is what it looks like-no waveforms or waterfall

    Screenshot 2025-03-02 211427.png

    signals, yet I can hear them in the audio so the receiver is working.

  • johnn1jm
    johnn1jm Member ✭✭✭

    It is now working. Turned out to be something to do with Tail Scale VPN. I think I installed Tail Scale about the same time the problem occurred. I now have turned off Tail Scale on this machine and all is good. I'll figure out the Tail Scale problem later.

  • John KB4DU
    John KB4DU Member ✭✭✭✭

    I’m just curious. How are/were tailscale being used?

  • johnn1jm
    johnn1jm Member ✭✭✭

    With TailScale you can set one machine(my Windows 10 machine) on your network as a subnet router. So from the outside you connect to something that you cannot install TailScale on such as my IC-7610. Flex riadios do not support TailScale. My theory is, even though my Windows 11 machine is on the network, it is trying to connect to my Flex through the subnet router. Once I turn off TailScale on my Win 11 machine, it will connect direct.

  • JohnCahill
    JohnCahill Member ✭✭
    Hi John. You should be able to go into Tailscale on your Windows machine, go to preferences and disable use Tailscale subnets. As long as you do not need that setting you should be good to go to leave Tailscale running again.
  • Pat KØPC
    Pat KØPC Member ✭✭

    I use TailScale with the subnet router enabled and I can access my 6600 without a problem. However, if I enable an Exit Node on TailScale then the waveforms & waterfall disappear as shown above.

    73, Pat KØPC

  • johnn1jm
    johnn1jm Member ✭✭✭

    No exit nodes enabled on my network.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories